Refund & Cancellation Policy

Last updated: September 5, 2026

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Refunds, where applicable, are processed within 5–7 business days to the original payment source via Razorpay.

1. Subscription Cancellations

You may cancel your InboxIQ monthly subscription at any time directly through the Billing section of your dashboard. Upon cancellation, your access to daily reports will remain active through the conclusion of your paid billing period, and you will not be billed again.

2. Refund Eligibility

If you experience technical issues that prevent the delivery of your daily briefings, and our support team is unable to resolve the issue within 48 hours of notification, you are eligible for a full refund for that billing cycle.

3. How to Request a Refund

To request a refund, please reach out through our Contact Support page or email billing@inboxiq.in with your registered email and Razorpay payment ID.

4. Processing Time

Approved refunds are credited back to your original payment method (Credit/Debit Card, UPI, Netbanking) within 5–7 business days.